A New Mobility that Appeals to Moroccans
Ride-hailing apps are multiplying in Casablanca, Rabat, Tangier, and Marrakech.
InDrive is dominating the market, with a growing user base. These platforms offer customers a faster and often cheaper alternative to traditional taxis.
A recent study shows that nearly one in five Moroccans has already used a ride-hailing service. The service is seen as more comfortable, better organized, and safer, especially due to transparent pricing and real-time tracking of rides.
A Nonexistent Legal Framework
Despite their growing popularity, ride-hailing apps still operate in a legal gray area.
Morocco does not yet have a specific law governing digital mobility platforms. The Ministries of Transport and Interior are passing the responsibility for regulation back and forth.
Some cities tolerate their operations, while others crack down on them. This lack of a framework has created increasing tension between ride-hailing drivers and licensed taxis.
Tensions on the Ground
Traditional taxi drivers decry what they perceive as unfair competition.
Unlike taxis, ride-hailing drivers are not subject to any licenses or official fare structures. Altercations have already erupted in certain cities, revealing the fragility of the current model.
The Ministry of Interior recently reminded that any paid transport activity must obtain prior authorization, stressing the still 'illegal' nature of these services in the absence of clear regulation.
Towards Necessary Regulation
The rapid growth of the sector now demands new rules of the game.
Experts are calling for balanced legislation that:
-
protects consumers,
-
ensures fair competition,
-
and establishes an official status for app drivers.
Some municipalities, particularly Casablanca, are already considering experimental ride-hailing licenses. An initiative that could pave the way for national regulation.
